Case Study: UX Designer Re-Invents Video Content Management System That Enables Employees To Go Home At a Reasonable Hour

  • 17 May 2011
  • 7:00 PM - 8:00 PM
  • Euro RSCG, 350 Hudson St, 9th floor (btw Charlton & King, 1 & 1/2 blocks S of W Houston)

Registration

  • Applies to volunteers & presenters' guests
  • Available until 1pm Tuesday May 17.

Dmitry Zak, Director of User Experience at NBC Universal, had a proven track record for creating user-friendly products within his company. Last year, a project was proposed which was the most ambitious yet: improving the user interface for CNBC’s complex video publishing system. While legal constraints don’t allow him to disclose deep metrics, he will share the project’s process, which began with the motivation to improve users’ quality of life. Dmitry reframed the problem according to the principals of user-centered design, and worked with his team to create a solution that could be integrated with NBC’s existing back-end architecture. His insights have potential benefit for anyone who works with linear, time-sensitive B2B and CRM systems that contain multiple touch points.

ABOUT DMITRY

Dmitry Zak, Director of User Experience team for NBC Universal, has led numerous initiatives to enhance consumer engagement, including the live Interactive Olympic Experience, dial-testing applications, consumer video experiences, and localized social networks for shows. His innovations include the Sight Asset Manager system for NBC.com and the Centralized User Reporting application.

Location: Euro RSCG, 350 Hudson St, 9th floor
(btw Charlton & King, 1 & 1/2 blocks S of W Houston)


AGENDA  
6:00PM Refreshments & Networking
6:45PM Announcements
7:00PM Presentation and Q&A
8:00-8:30PM Post-Event Networking

Tickets:
$10 for members, $5 for students, $20 for non-members


Deadlines, Transfers, & Policies

All registration activities are handled by our volunteers. Please be advised that on the day of the event, we'll do our best to accommodate late requests, but our primary focus will be on day-of-event logistics.

Regular registration closes at noon Monday May 16, 2011.

Requests for refunds for tickets purchased online will be honored until noon Monday May 16, 2011. Please send refund requests to RSVP@nycupa.org.

Tickets are transferable on or before noon Monday May 16, by sending a request to RSVP@nycupa.org.

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Disclosures

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