Experience Metrics That Drive Action
December 1, 2020
Learn what to measure to run a modern product management practice. In this talk, Tomer Sharon will offer definitions around experience measurement, introduce measurement principles, and touch on traps many practitioners tend to fall into using the Google HEART framework for deciding what to measure.
Tomer will give examples for useful experience indicators and end with three take away steps toward establishing an experience measurement system that goes hand in hand with a modern product management practice. Learn how the world’s preeminent companies are using experience metrics scores to drive product roadmap decisions and predict business outcomes.
Meet our Speaker
Tomer Sharon – Head of User Research at Goldman Sachs
Tomer Sharon is a leading voice on the topics of design thinking, user experience, and lean research methodology. Tomer is Managing Director, Head of User Research & Metrics at Goldman Sachs. He is the author of two books, Validating Product Ideas (2016) and, It’s Our Research (2012). Previously, Tomer was Head of User Experience at WeWork and Sr. User Experience Researcher at Google Search. He has mentored organisations (large and small) on user research methodology, has given keynotes, and taught workshops in 13 countries and the UN.
Registration:
Members: Free!
General Public: $5
Registration closes at 5:00 PM EST on Monday, November 30.
At that time all registrants will be sent a reminder email with a link to the webinar room.
Our Annual Sponsors
Infragistics, a worldwide leader in providing tools and solutions to accelerate application design and development, insights and collaboration for any organization.
Small Planet, a digital studio based in Brooklyn, designs, develops and supports award-winning products.
Event Policies
Registration closes at 5:00 PM ET on Monday, November 30 -or- whenever capacity is reached, whichever occurs first.
If you wish to cancel please let us know by emailing rsvp@nycuxpa.org. Refunds will be issued for cancellations received before registration close (5:00 PM on Monday, November 30).
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